Terms of service

Here is the updated, highly practical Shipping & Returns Policy for your Shopify store, incorporating your exact email address, contact number, updated shipping timeline, and strict COD verification rules.

Shipping & Returns Policy

Thank you for shopping with us! We are committed to delivering your products safely and quickly. Please review our policy details below regarding shipping timelines, COD orders, and return procedures.

1. Shipping & Delivery Timelines

  • Processing Time: All orders are packaged and handed over to our courier partners within 24 hours of confirmation.

  • Delivery Window: Estimated delivery times across India range between 5 to 8 business days.

  • Tracking: A live tracking link will be sent directly to your registered phone number and email address as soon as the package is dispatched.

2. Important Note for Cash on Delivery (COD) Orders

To ensure smooth shipping and prevent fake addresses, all COD orders must be verified before dispatch:

  • Verification Check: Our team will contact you directly via WhatsApp message or a phone call to confirm your order details and shipping address.

  • Automatic Cancellation: If we do not receive a reply or confirmation from you within 48 hours of your order, your order will be automatically cancelled.

💡 To skip this verification check and get priority processing, we highly recommend choosing an online prepaid payment method (UPI/Cards) at checkout.

3. 7-Day Hassle-Free Return Policy

We offer a 7-Day Return Window from the exact date your package is delivered. To be eligible for a standard return, your item must be unused, in the same condition that you received it, and in its original packaging.

4. Damaged, Defective, or Incorrect Products

If your package arrives damaged during transit, has a functional defect, or if you receive the wrong item, we will arrange a free replacement or a 100% refund immediately.

How to claim a replacement or refund:

  1. Take Photos: Snap clear pictures or record a quick unboxing video showing the exact damage or the incorrect product received.

  2. Contact Us: Send the images along with your Order ID to our team via:

    • Email: wryfnstore@gmail.com

    • WhatsApp / Call: +91 8590156992

  3. 24-Hour Reply Guarantee: Once we receive your message, our customer support team will review the photos and reply with a resolution within 24 hours.

Need Help?

For any questions regarding your shipment, tracking status, or order changes, feel free to reach out to us at wryfnstore@gmail.com or call us at +91 8590156992 (Monday to Saturday, 9:00 AM – 6:00 PM).